:root {
  --bg: #0b1220;
  --bg-soft: #111b2f;
  --text: #e5ecff;
  --muted: #d9e7ff;
  --primary: #35aef1;
  --primary-dark: #1f8ed1;
  --card: #121d33;
  --line: #233252;
}

* { box-sizing: border-box; }
html, body { max-width: 100%; overflow-x: hidden; }
body {
  margin: 0;
  font-family: Inter, system-ui, -apple-system, Segoe UI, Roboto, Arial, sans-serif;
  background: linear-gradient(180deg, var(--bg), #090f1c 45%, var(--bg));
  color: var(--text);
}

.visually-hidden {
  position: absolute !important;
  width: 1px !important;
  height: 1px !important;
  padding: 0 !important;
  margin: -1px !important;
  overflow: hidden !important;
  clip: rect(0, 0, 0, 0) !important;
  white-space: nowrap !important;
  border: 0 !important;
}

.skip-link {
  position: absolute;
  left: -9999px;
  top: 0;
  z-index: 200;
  background: #ffffff;
  color: #0b1220;
  border-radius: 8px;
  padding: 10px 12px;
  font-weight: 700;
  text-decoration: none;
}

.skip-link:focus-visible {
  left: 12px;
  top: 12px;
}

a:focus-visible,
button:focus-visible,
input:focus-visible,
select:focus-visible {
  outline: 3px solid #9bd6ff;
  outline-offset: 2px;
}

.header {
  position: sticky;
  top: 0;
  z-index: 30;
  backdrop-filter: blur(8px);
  background: rgba(9, 15, 28, 0.85);
  border-bottom: 1px solid rgba(255,255,255,0.08);
}

.nav-wrap {
  width: min(1200px, 92%);
  margin: 0 auto;
  display: flex;
  justify-content: space-between;
  align-items: center;
  min-height: 72px;
}

.brand {
  display: inline-flex;
  align-items: center;
  gap: .65rem;
  color: var(--text);
  text-decoration: none;
  font-weight: 700;
}

.brand-mark {
  background: rgba(255,255,255,.92);
  border-radius: 8px;
  width: 42px;
  height: 42px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border: 1px solid rgba(0,0,0,.06);
}

.brand-logo { width: 36px; height: 36px; border-radius: 4px; object-fit: cover; }

.menu { display: flex; gap: 1.1rem; align-items: center; }
.menu a { color: var(--muted); text-decoration: none; font-weight: 500; }
.menu a:hover { color: var(--text); }

.menu-toggle {
  display: none;
  background: transparent;
  color: var(--text);
  border: 1px solid rgba(255,255,255,.25);
  border-radius: 10px;
  padding: .45rem .65rem;
  font-size: 1rem;
}

.dashboard-shortcuts {
  border-bottom: 1px solid rgba(255,255,255,0.08);
  background: rgba(7, 13, 24, 0.85);
  position: sticky;
  top: 72px;
  z-index: 24;
}

.shortcut-wrap {
  width: min(1200px, 92%);
  margin: 0 auto;
  padding: .75rem 0;
  display: flex;
  gap: .6rem;
  overflow-x: auto;
}

.shortcut-wrap a {
  text-decoration: none;
  color: #e6f0ff;
  border: 1px solid #2e4878;
  background: #0f1a30;
  border-radius: 999px;
  font-size: .84rem;
  font-weight: 600;
  padding: .4rem .75rem;
  white-space: nowrap;
}

section[id] { scroll-margin-top: 132px; }

.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border-radius: 12px;
  border: 1px solid transparent;
  padding: .75rem 1rem;
  text-decoration: none;
  font-weight: 600;
  background: var(--primary);
  color: #001020;
}

.btn-secondary {
  background: #11213b;
  color: var(--text);
  border: 1px solid #4c7fa4;
  cursor: pointer;
}
.btn-secondary:hover {
  background: rgba(53,174,241,.15);
}

.btn-outline { border-color: #4c7fa4; color: #d6e3ff; background: transparent; }
.btn-outline:hover { background: rgba(53,174,241,.15); }

.dashboard-container {
  width: min(1200px, 92%);
  margin: 20px auto;
  display: grid;
  gap: 14px;
}

.grid { display: grid; gap: 12px; }
.metrics { grid-template-columns: repeat(3, minmax(0, 1fr)); }
.metrics-5 { grid-template-columns: repeat(5, minmax(0, 1fr)); }
.two { grid-template-columns: repeat(2, minmax(0, 1fr)); }
.view-switch { display:flex; gap:8px; }
.dashboard-cta-row {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
  margin: 10px 0 6px;
}

.dashboard-cta-row .btn {
  flex: 1 1 180px;
  min-height: 44px;
}

.kpi.kpi-green { border-left: 5px solid #10b981; }
.kpi.kpi-yellow { border-left: 5px solid #f59e0b; }
.kpi.kpi-red { border-left: 5px solid #ef4444; }
.kpi.kpi-gray { border-left: 5px solid #9ca3af; }
#immediate-action-badge.badge-red { color:#991b1b; background:#fee2e2; border:1px solid #fecaca; padding:6px 10px; border-radius:999px; display:inline-block; }
#immediate-action-badge.badge-yellow { color:#92400e; background:#fef3c7; border:1px solid #fde68a; padding:6px 10px; border-radius:999px; display:inline-block; }
#immediate-action-badge.badge-green { color:#065f46; background:#d1fae5; border:1px solid #a7f3d0; padding:6px 10px; border-radius:999px; display:inline-block; }
.heatmap-grid { display:grid; grid-template-columns: repeat(5, minmax(120px,1fr)); gap:8px; }
.heat-cell { border:1px solid #2f4776; border-radius:8px; padding:8px; font-size:.8rem; color:#e3eeff; }
.trend-box { min-height: 120px; border:1px dashed #2f4776; border-radius:10px; padding:8px; }
.view-hidden { display:none !important; }

.funnel-panel {
  border-left: 5px solid #35aef1;
  background: linear-gradient(180deg, rgba(53,174,241,.10), #101a2d);
}

#commercial-funnel {
  min-height: 700px;
}

.funnel-panel .mini-grid {
  align-items: stretch;
}

.funnel-cta-row {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
  margin: 10px 0 14px;
}

.funnel-subcard {
  display: flex;
  flex-direction: column;
  gap: 8px;
  min-height: 100%;
}

.funnel-panel .funnel-subcard {
  min-height: 260px;
}

.funnel-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 10px;
}

.funnel-list li {
  margin: 0;
  padding: 10px 10px 10px 12px;
  border-left: 3px solid #35aef1;
  border-radius: 10px;
  background: #0f1a30;
}

.funnel-list strong {
  display: block;
  margin-bottom: 4px;
}

.funnel-stage-signal {
  display: block;
  margin-top: 4px;
  color: #bcd0f6;
  font-size: .78rem;
}

.icp-stack {
  display: grid;
  gap: 10px;
}

.icp-card {
  border: 1px solid #2f4776;
  border-radius: 12px;
  background: #0f1a30;
  padding: 12px;
  display: grid;
  gap: 6px;
}

.icp-card h4 {
  margin: 0;
  font-size: .92rem;
}

.icp-card p {
  margin: 0;
  color: #e1ecff;
  font-size: .86rem;
}

.icp-card .task-meta {
  color: #bcd0f6;
}

.icp-card a {
  justify-self: start;
}

.signal-panel {
  display: grid;
  gap: 10px;
  border: 1px solid #2f4776;
  border-radius: 12px;
  background: #0f1a30;
  padding: 12px;
}

#autonomy-supervisor .task-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 8px;
}

#autonomy-supervisor .task-list li {
  margin: 0;
  padding: 8px 10px;
  border: 1px solid #24406f;
  border-radius: 10px;
  background: #13213a;
}

#autonomy-supervisor .task-list strong {
  display: block;
  margin-bottom: 4px;
}

#autonomy-supervisor .task-list .task-meta {
  color: #bcd0f6;
}

.signal-family-list,
.signal-event-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 8px;
}

.signal-family-list li,
.signal-event-list li {
  display: flex;
  justify-content: space-between;
  gap: 10px;
  align-items: center;
  padding: 8px 10px;
  border: 1px solid #24406f;
  border-radius: 10px;
  background: #13213a;
}

.signal-family-list strong,
.signal-event-list strong {
  font-weight: 700;
}

.signal-family-active { color: #67e8a4; }
.signal-family-idle { color: #fbbf24; }

.signal-green {
  color: #065f46;
  background: #d1fae5;
  border: 1px solid #a7f3d0;
}

.signal-yellow {
  color: #92400e;
  background: #fef3c7;
  border: 1px solid #fde68a;
}

.signal-red {
  color: #991b1b;
  background: #fee2e2;
  border: 1px solid #fecaca;
}

.goal-line { color: #fbbf24; }
.goal-hit { color: #67e8a4; }
.goal-miss { color: #fbbf24; }

#alertas-gargalos { min-height: 760px; }
#bottlenecks-list,
#sla-violations-list,
#blocked-by-type { min-height: 110px; }
#critical-jobs-bars,
#heatmap-categories { min-height: 120px; }

@media (max-width: 900px) {
  #commercial-funnel,
  #alertas-gargalos {
    min-height: auto;
  }

  .funnel-panel .funnel-subcard {
    min-height: auto;
  }
}

.card {
  border: 1px solid var(--line);
  background: linear-gradient(180deg, var(--card), #101a2d);
  border-radius: 14px;
  padding: 14px;
  content-visibility: auto;
  contain-intrinsic-size: 1px 360px;
}

.big { font-size: 1.2rem; font-weight: 700; }
.ok { color: #67e8a4; }
h1 { font-size: 1.1rem; margin: 0; }
h2 { margin: 0 0 8px; }
h3 { margin: 0 0 8px; font-size: .95rem; }
ul { margin: 0; padding-left: 18px; }
li { margin: 6px 0; }

.section-head {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 10px;
  margin-bottom: 10px;
}

.badge {
  font-size: .78rem;
  padding: 6px 10px;
  border-radius: 999px;
  border: 1px solid #3964aa;
  color: #e1eeff;
  background: #16335f;
}

.filters {
  display: flex;
  gap: 12px;
  flex-wrap: wrap;
  margin-bottom: 8px;
}

.filters label {
  display: grid;
  gap: 4px;
  font-size: .85rem;
  color: #dbe8ff;
}

.filters select,
.filters input {
  background: #0f1a30;
  color: var(--text);
  border: 1px solid #2e4878;
  border-radius: 8px;
  padding: 6px 8px;
}

.search-wrap {
  min-width: 280px;
  flex: 1;
}

.kanban {
  display: grid;
  grid-template-columns: repeat(5, minmax(210px, 1fr));
  gap: 10px;
  overflow-x: auto;
  padding-bottom: 4px;
}

.kanban-col {
  background: #0f1a30;
  border: 1px solid #243a63;
  border-radius: 12px;
  padding: 10px;
  min-height: 220px;
}

.task {
  border: 1px solid #2d4674;
  background: #13213a;
  border-radius: 10px;
  padding: 10px;
  margin-bottom: 8px;
}

.task-title {
  font-weight: 700;
  margin: 0 0 6px;
}

.task-desc {
  margin: 0 0 8px;
  color: #e1ecff;
  font-size: .92rem;
}

.task-meta {
  margin: 0;
  font-size: .82rem;
  color: #dbe8ff;
}

.runbook {
  margin-top: 8px;
  border-top: 1px dashed #365486;
  padding-top: 8px;
}

.runbook summary {
  cursor: pointer;
  color: #b9d8ff;
  font-size: .85rem;
  margin-bottom: 4px;
}

.runbook ol {
  margin: 8px 0;
  padding-left: 18px;
}

.runbook li {
  margin: 4px 0;
  color: #d8e8ff;
  font-size: .86rem;
}

.runbook-alert {
  margin-top: 8px;
  border: 1px solid #a33b4e;
  background: #3a1320;
  color: #ffd4dc;
  border-radius: 8px;
  padding: 8px;
  font-size: .84rem;
  font-weight: 600;
}

.priority {
  margin: 8px 0 0;
  display: inline-block;
  font-size: .75rem;
  border-radius: 999px;
  padding: 4px 8px;
  font-weight: 700;
}

.priority-high { background: #4a1b22; color: #ffb2c1; border: 1px solid #7f2d3a; }
.priority-medium { background: #42300f; color: #ffd98b; border: 1px solid #73541b; }
.priority-low { background: #173523; color: #a6efc8; border: 1px solid #2d6b46; }

.mini-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 12px;
}

.stacked-bar {
  width: 100%;
  height: 14px;
  border-radius: 999px;
  overflow: hidden;
  border: 1px solid #2c436f;
  background: #0f1a30;
  display: flex;
}

.seg-auto { background: #3b82f6; }
.seg-human { background: #f59e0b; }
.seg-high { background: #ef4444; }
.seg-medium { background: #f59e0b; }
.seg-low { background: #10b981; }

.bars { display: grid; gap: 6px; }
.bar-row { display: grid; grid-template-columns: 120px 1fr 30px; gap: 8px; align-items: center; }
.bar { height: 10px; border-radius: 999px; background: #2f4d83; }

.sla-week-row { display: grid; grid-template-columns: 90px 1fr 55px; gap: 8px; align-items: center; }
.sla-week-bar-wrap { height: 10px; border-radius: 999px; border: 1px solid #2e4878; overflow: hidden; }
.sla-week-bar { height: 100%; background: #35aef1; }

.traffic-wrap {
  display: flex;
  align-items: center;
  gap: 10px;
}

.traffic-dot {
  width: 14px;
  height: 14px;
  border-radius: 999px;
  display: inline-block;
}
.traffic-green { background: #10b981; box-shadow: 0 0 0 4px rgba(16,185,129,.18); }
.traffic-yellow { background: #f59e0b; box-shadow: 0 0 0 4px rgba(245,158,11,.18); }
.traffic-red { background: #ef4444; box-shadow: 0 0 0 4px rgba(239,68,68,.18); }

.traffic-history {
  display: grid;
  grid-template-columns: repeat(7, minmax(0, 1fr));
  gap: 6px;
  margin-top: 6px;
}

.traffic-day {
  border: 1px solid #2f4776;
  border-radius: 8px;
  padding: 6px;
  text-align: center;
  font-size: .72rem;
  color: #e3eeff;
}

.traffic-day .dot {
  width: 10px;
  height: 10px;
  border-radius: 999px;
  margin: 0 auto 4px;
}

.dot-green { background: #10b981; }
.dot-yellow { background: #f59e0b; }
.dot-red { background: #ef4444; }

.seg-trend-green { background: #10b981; }
.seg-trend-yellow { background: #f59e0b; }
.seg-trend-red { background: #ef4444; }

.actions-row {
  margin-top: 10px;
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
}

.handoff {
  display: grid;
  gap: 10px;
}

.handoff-block {
  border: 1px solid #2c436f;
  border-radius: 10px;
  padding: 10px;
  background: #0f1a30;
}

.handoff h3 {
  margin: 0 0 6px;
}

.handoff a {
  color: #9bd6ff;
  text-decoration: underline;
}

.handoff ul {
  margin: 0;
  padding-left: 16px;
}

.wave-focus-callout {
  margin: 0 0 12px;
  border: 1px solid #2f4776;
  border-radius: 10px;
  padding: 10px;
  background: #0f1a30;
}

.wave-focus-callout strong {
  display: block;
  margin-bottom: 4px;
}

.wave-monitor-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 10px;
}

.metrics-history-list {
  list-style: none;
  margin: 12px 0 0;
  padding: 0;
  display: grid;
  gap: 10px;
}

.metrics-history-item {
  border: 1px solid #24406f;
  border-radius: 12px;
  background: rgba(15, 26, 48, 0.7);
  padding: 10px 12px;
}

.metrics-history-head {
  display: flex;
  justify-content: space-between;
  gap: 10px;
  align-items: center;
  margin-bottom: 6px;
}

.metrics-history-bar {
  margin-top: 8px;
  height: 12px;
}

.metrics-history-bar > span {
  display: block;
  height: 100%;
}

.wave-card {
  border: 1px solid #2d4674;
  background: #13213a;
  border-radius: 12px;
  padding: 10px;
  display: grid;
  gap: 8px;
}

.wave-focus {
  border-left: 4px solid #35aef1;
  background: linear-gradient(180deg, rgba(53,174,241,.14), #13213a);
  box-shadow: 0 0 0 1px rgba(53,174,241,.12) inset;
}

.wave-card-head {
  display: flex;
  justify-content: space-between;
  gap: 10px;
  align-items: flex-start;
  flex-wrap: wrap;
}

.wave-card-title {
  margin: 0 0 4px;
  font-weight: 700;
}

.wave-card-meta {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
}

.wave-pill {
  display: inline-flex;
  align-items: center;
  min-height: 28px;
  border-radius: 999px;
  padding: 4px 8px;
  border: 1px solid #3964aa;
  color: #e1eeff;
  background: #16335f;
  font-size: .74rem;
  font-weight: 600;
}

.wave-card-desc {
  margin: 0;
  color: #dbe8ff;
  font-size: .88rem;
}

.footer {
  border-top: 1px solid rgba(255,255,255,0.06);
  padding: 1rem 0;
  color: #93a6cc;
  font-size: .9rem;
}

.footer-row {
  width: min(1200px, 92%);
  margin: 0 auto;
  display: flex;
  justify-content: space-between;
  gap: .8rem;
  flex-wrap: wrap;
}

/* Human SLA card states */
#human-sla-card.sla-green {
  border-left: 5px solid #22c55e;
  background: linear-gradient(180deg, rgba(34,197,94,0.10), rgba(34,197,94,0.02));
}
#human-sla-card.sla-yellow {
  border-left: 5px solid #f59e0b;
  background: linear-gradient(180deg, rgba(245,158,11,0.12), rgba(245,158,11,0.03));
}
#human-sla-card.sla-red {
  border-left: 5px solid #ef4444;
  background: linear-gradient(180deg, rgba(239,68,68,0.12), rgba(239,68,68,0.03));
}

#freshness-card.sla-green {
  border-left: 5px solid #22c55e;
  background: linear-gradient(180deg, rgba(34,197,94,0.10), rgba(34,197,94,0.02));
}
#freshness-card.sla-yellow {
  border-left: 5px solid #f59e0b;
  background: linear-gradient(180deg, rgba(245,158,11,0.12), rgba(245,158,11,0.03));
}
#freshness-card.sla-red {
  border-left: 5px solid #ef4444;
  background: linear-gradient(180deg, rgba(239,68,68,0.12), rgba(239,68,68,0.03));
}

@media (max-width: 1100px) {
  .metrics-5 { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .heatmap-grid { grid-template-columns: repeat(3, minmax(120px,1fr)); }
}

@media (max-width: 900px) {
  .menu-toggle { display: inline-flex; min-width: 42px; min-height: 42px; }
  .menu {
    display: none;
    position: absolute;
    top: 68px;
    right: 3%;
    left: 3%;
    background: #0f1a30;
    border: 1px solid #2f4776;
    border-radius: 12px;
    padding: .85rem;
    flex-direction: column;
    align-items: stretch;
    gap: .35rem;
    z-index: 40;
  }
  .menu a {
    padding: .65rem .55rem;
    border-radius: 8px;
  }
  .menu a.btn { width: 100%; }
  .menu.open { display: flex; }
  .dashboard-shortcuts { top: 68px; }

  .nav-wrap,
  .shortcut-wrap,
  .dashboard-container,
  .footer-row { width: min(1200px, 95%); }

  .dashboard-container { margin: 12px auto; gap: 10px; }
  .card { padding: 12px; }

  .metrics, .two, .mini-grid { grid-template-columns: 1fr; }
  .metrics-5 { grid-template-columns: 1fr; }
  .heatmap-grid { grid-template-columns: repeat(2, minmax(120px,1fr)); }
  .funnel-cta-row { flex-direction: column; }
  .funnel-cta-row .btn { width: 100%; }
  .dashboard-cta-row { flex-direction: column; }
  .dashboard-cta-row .btn { width: 100%; }
  .wave-card-head { flex-direction: column; }

  .section-head { flex-direction: column; align-items: flex-start; }
  .view-switch { width: 100%; flex-wrap: wrap; }
  .view-switch .btn { flex: 1 1 170px; }

  .bar-row { grid-template-columns: 90px 1fr 28px; }
  .traffic-history {
    grid-template-columns: repeat(7, minmax(66px, 1fr));
    overflow-x: auto;
    padding-bottom: 4px;
  }
}

@media (max-width: 560px) {
  h1 { font-size: 1rem; line-height: 1.3; }
  h2 { font-size: 1rem; }
  h3 { font-size: .9rem; }
  .big { font-size: 1.05rem; }

  .btn { min-height: 42px; padding: 10px 12px; }
  .filters { gap: 8px; }
  .filters label { width: 100%; }
  .filters select,
  .filters input { width: 100%; min-height: 38px; }

  .kanban {
    grid-template-columns: repeat(5, minmax(260px, 1fr));
    scroll-snap-type: x mandatory;
  }
  .kanban-col { scroll-snap-align: start; min-height: 180px; }

  #immediate-action-badge { display: inline-flex; width: 100%; justify-content: center; text-align: center; }
  .task { padding: 9px; }
  .footer { font-size: .82rem; }
}